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QUALITY POLICY

PT WELLINDO JAYA KIATGUNA is committed to providing high quality, safe and sustainable construction services. We set the following quality policy:

Objectives

1. Achieve customer satisfaction through quality products and services.
2. Increase efficiency and productivity.
3. Reduce risks and errors.
4. Improve team capabilities and competencies.
5. Respect the environment and society.

Principles

1. Quality is the top priority.
2. Teamwork and effective communication.
3. Innovation and technology development.
4. Use of environmentally friendly materials and technologies.
5. Compliance with standards and regulations.

Quality Targets

1. Achieve an error rate of <1%.
2. Increase time efficiency by 20%.
3. Achieve 95% customer satisfaction.
4. Reduce waste by 30%.
5. Increase team capabilities by 15% per year.

Implementation

1. Create standard operating procedures (SOP).
2. Conduct team training and development.
3. Use the latest quality technology.
4. Conduct internal and external audits.
5. Analyze and correct errors.

Responsibilities

1. Director: Establish quality policies.
2. Quality Manager: Supervise implementation.
3. Operational Team: Implement procedures.
4. Customers: Provide feedback.

Monitoring and Evaluation

1. Routine quality audits.
2. Team performance evaluation.
3. Error data analysis.
4. Annual quality policy review.

With this quality policy, PT WELLINDO JAYA KIATGUNA is committed to creating quality, safe and sustainable infrastructure.